VMS CloudVoice

Innovative Connectivity, Seamless Communication

No Hassle 30 Day trial of our cloud system. No Credit Card Required

VMS Cloud Phone System

Revolutionize Your Business Communication

Experience seamless and efficient communication with the VMS Enterprise Cloud Phone, designed to meet the dynamic needs of modern businesses. Our cloud-based phone system offers a robust suite of features that ensure your team stays connected, productive, and ready to tackle any challenge.

What separated us from the competition

  • Local Phone Numbers: Every extension comes with a local phone number, making it easy for your customers to reach you.
  • Unlimited Calling: Enjoy unlimited calling within the US and Canada, allowing you to connect with clients and colleagues without worrying about extra costs.
  • Limited Use Extensions: Need a space covered that is not dedicated to an employee? We got you covered on that!
  • Full list of PBX features: IVR, voicemail, call recording, and more
  • Easy-to-use Linkus UC Clients for Android, iOS, Windows, macOS, and web browsers
  • Integrated lightweight video conferencing
  • Team chat with presence and file sharing
  • Intuitive call operator panel for drag-and-drop call management
  • Complete call center features, including wallboard, queue panel, skills-based routing, priority queue, missed call disposition, SLA, and many more
  • Omnichannel messaging with WhatsApp and SMS integration
  • Microsoft Teams Integration
  • Rich integrations with popular CRMs and helpdesks
  • Active Directory and LDAP Integration
  • PBX-native external contacts management & phonebooks
  • Single point configuration and management
  • Granular user permission settings based on user roles & groups
  • Broadest list of SIP endpoints and SIP trunk compatibility. Support bulk auto provisioning
  • Comprehensive call analytics and graphical call reports
  • Keep a central record of all customer chat interaction
  • Unlimited WhatsApp business platforms account integrations
  • Unlimited SMS account integrations
  • Video Conferencing - Get more out of every meeting with the PBX-integrated, web-based video conferencing feature, which provides HD audio and video, embedded screen sharing, in-meeting team chat, and more.

VMS Phone Dedicated Server Hosting

Introducing VMS Phone Dedicated Server Hosting, the ultimate solution for businesses operating in a concurrent call model environment. Our dedicated server hosting ensures unparalleled reliability and performance, allowing your business to handle high volumes of simultaneous calls with ease. With VMS Phone, you benefit from robust security features, seamless scalability, and exceptional call quality, ensuring your communication infrastructure remains efficient and uninterrupted. Whether you're a call center, customer support team, or any business that relies on heavy phone traffic, VMS Phone Dedicated Server Hosting is designed to meet your needs and exceed your expectations. Experience the future of business communication with VMS Phone!

 

Managed Server Hosting

  1. Unified Communications: Seamlessly integrate voice, video, messaging, and customer experience into one platform.
  2. Advanced Call Management: Utilize features like automatic call distribution, call queues, and real-time call monitoring for efficient call handling.
  3. Video Conferencing: Host HD video meetings with full control options, including screen sharing and group chat capabilities.
  4. Team Collaboration: Enhance teamwork with instant messaging, file sharing, and presence features to see colleague availability.
  5. Omnichannel Messaging: Manage communications across multiple channels, including live chat, SMS, WhatsApp, and Facebook, from a single inbox.
  6. CRM Integration: Integrate with CRM systems to sync customer interaction records and quickly identify callers.
  7. Mobile and Desktop Clients: Access all office extension features from any device using user-friendly mobile and desktop apps.
  8. Voicemail Management: Play, transcribe, and manage voicemails easily from any device.
  9. Call Recording: Record calls for quality assurance and training purposes, with easy access to recordings.
  10. Scalability and Flexibility: Easily scale your hosting solution to meet growing business needs, with flexible deployment options.

These features ensure that VMS Phone Server Hosting provides a comprehensive, reliable, and efficient communication solution for your business.

 

Automated Outbound Call Center

The VMS Phone Outbound Call Center feature is designed to enhance your proactive outreach with a suite of advanced tools and capabilities:

  1. 3-in-1 Auto Dialers: Choose from Power, Progressive, and Agentless dialers to optimize your dialing strategy. The Power Dialer calls multiple contacts per available agent, the Progressive Dialer ensures a 1:1 agent-to-call ratio, and the Agentless Dialer connects contacts to pre-configured destinations like IVR or voicemail.

  2. Unified Agent Workspace: Equip your agents with a centralized interface that simplifies workflows. The Call Inbox allows agents to manage all outbound calls, switch statuses, and perform call operations with ease.

  3. Rich Campaign Insights: The Campaign Wallboard provides real-time visibility into performance metrics, call logs, and more, enabling managers to make data-driven decisions and optimize campaign success.

  4. Easy Campaign Management: Effortlessly create, schedule, and monitor outbound call campaigns. This feature ensures that managers can maximize outreach and maintain control over campaign operations.

These features collectively ensure that your outbound call center operates efficiently, driving revenue growth and improving customer engagement.

Upgrade Your Business Communication Today!

Contact us now to discover how our Managed VOIP services can benefit your small business.